Section 1

Ideation (creative process). (2017). En.wikipedia.org. Retrieved 18 April 2017, from https://en.wikipedia.org/wiki/Ideation_(creative_process)

Benjamin, A Design: How to define the problem. – Prototyping: From UX to Front End. (2017). Prototyping: From UX to Front End. Retrieved 18 April 2017, from https://blog.prototypr.io/design-how-to-define-the-problem-5361cccb2fcb#.vzy05lkr7

Roher C. (2014) When to Use Which User-Experience Research Methods, Retrieved 10 April 2017, from https://www.nngroup.com/articles/which-ux-research-methods/

Section 2

Kennedy, J. (2017). 70pc of Irish population now owns a smartphone (infographic). Silicon Republic. Retrieved 18 April 2017, from https://www.siliconrepublic.com/comms/tech-nation-irish-population-smartphone

Nielsen J. (2010) Interviewing Users. (2017). Nngroup.com. Retrieved 18 April 2017, from https://www.nngroup.com/articles/interviewing-users/

Report Template: Usability Test | Usability.gov. (2017). Usability.gov. Retrieved 18 April 2017, from https://www.usability.gov/how-to-and-tools/resources/templates/report-template-usability-test.html

Spencer, B. (2016). UI/UX Principle #16: Use Affinity Diagrams to Collaboratively Clarify Fuzzy Data – Fresh Consulting. (2017). Fresh Consulting. Retrieved 18 April 2017, from https://www.freshconsulting.com/uiux-principle-16-use-affinity-diagrams-to-collaboratively-clarify-fuzzy-data/

Section 5

word cloud – definition of word cloud in English | Oxford Dictionaries. (2017). Oxford Dictionaries | English. Retrieved 18 April 2017, from https://en.oxforddictionaries.com/definition/word_cloud