Section 1

Jonson, B (2005). Design Ideation: the conceptual sketch in the digital age, Retrieved 18 April 2017, from http://www.sciencedirect.com/science/article/pii/S0142694X05000189

What is…Ideation? Retrieved November 5, 2016 from https://www.interaction-design.org/literature/article/what-is-ideation

How to come up with great UX ideas, Retrieved November 7, 2016 from http://www.uxforthemasses.com/great-ux-ideas/

Clark, J. (2017). How We Hold Our Gadgets. Alistapart.com. Retrieved 18 April 2017, from https://alistapart.com/article/how-we-hold-our-gadgets

Design: How to define the problem. – Prototyping: From UX to Front End. (2017). Retrieved 18 April 2017, from https://blog.prototypr.io/design-how-to-define-the-problem-5361cccb2fcb#.vzy05lkr7

Problem Statements and Design Goals – Fluid – Fluid Project Wiki. (2017). Wiki.fluidproject.org. Retrieved 18 April 2017, from https://wiki.fluidproject.org/display/fluid/Problem+Statements+and+Design+Goals

Section 2

How to Conduct User Interviews. (2017). The Interaction Design Foundation. Retrieved 18 April 2017, from https://www.interaction-design.org/literature/article/how-to-conduct-user-interviews

User Research Basics | Usability.gov. (2017). Usability.gov. Retrieved 18 April 2017, from https://www.usability.gov/what-and-why/user-research.html

Affairs, A. (2017). Contextual Interview | Usability.gov.  Retrieved 18 April 2017, from https://www.usability.gov/how-to-and-tools/methods/contextual-interview.html

Ross, J. (2017). Communicating User Research Findings :: UXmatters. Uxmatters.com. Retrieved 18 April 2017, from http://www.uxmatters.com/mt/archives/2012/02/communicating-user-research-findings.php

UsabilityNet: Methods: Affinity diagramming. (2017). Usabilitynet.org. Retrieved 18 April 2017, from http://www.usabilitynet.org/tools/affinity.htm

Usability testing hints, tips and guidelines – UXM. (2017). UXM. Retrieved 18 April 2017, from http://www.uxforthemasses.com/usability-testing/

System Usability Scale (SUS) | Usability.gov. Usability.gov. Retrieved 18 April 2017, from https://www.usability.gov/how-to-and-tools/methods/system-usability-scale.html

Section 3

Personas | Usability.gov. Retrieved 18 April 2017, from https://www.usability.gov/how-to-and-tools/methods/personas.html

Creating Personas | UX Booth. (2017). Uxbooth.com. Retrieved 18 April 2017, from http://www.uxbooth.com/articles/creating-personas/

Adlln, T., & Prultt, J. (2010). The essential persona lyfecycle (1st ed.). Burlington (Massachusetts): Elsevier.

How to Use Persona Empathy Mapping | UX Magazine. (2017). Uxmag.com. Retrieved 18 April 2017, from http://uxmag.com/articles/how-to-use-persona-empathy-mapping

UX Power Up: Design technique- Empathy Mapping | Experience Dynamics. (2017). Experiencedynamics.com. Retrieved 6 April 2017, from https://www.experiencedynamics.com/blog/2015/09/ux-power-design-technique-empathy-mapping

Section 4

Hierarchical Task Analysis :: UXmatters. Uxmatters.com. Retrieved 2 April 2017, from http://www.uxmatters.com/mt/archives/2010/02/hierarchical-task-analysis.php

UsabilityNet: Task analysis methods. (2017). Usabilitynet.org. Retrieved 4 April 2017, from http://www.usabilitynet.org/tools/taskanalysis.htm